FAQ - The image on the screen is rotated

If the screen is rotated 180° wrong you can rotate it yourself from PLAYipp manager. If the screen is rotated 90° the settings on the screen could be wrong. Contact the screen mainfacturer or our support if you need help.

Rotate the screen 180°

  1. Log in to your account and navigate to Screens > Screen list
    Screenshot_2020-01-21_at_13.38.54.png

  2. Find the unit that is rotated.
    You're doing this easiest with the macadress that is unique for each media player. You can also do this if you know what location the mediaplayer is connected to.

  3. Click on "..." and choose settings.
    Screenshot_2020-01-21_at_14.04.16.png
  4. Check or uncheck "invert screen rotation" and wait 1-10 minutes for the picture to rotate.
    The mediaplayer need to be connected to the internet to rotate
    Screenshot_2020-01-21_at_14.08.18.png
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